Course Description

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgment, they work with some independence and under limited supervision using plans, policies, and procedures to guide work activities. This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialization in accommodation services, food and beverage or gaming.

This program will be scheduled: Over 4 terms in 40 weeks

Course Type

  • Vocational - Certificate 3

Study mode

  • On Campus / RPL

Start Date

  • Monthly Intakes Available


Entry Requirements

Domestic students There is no entry requirements for this qualification. International students ? IELTS band 5.0 or equivalent and above ? Students must be 18 years of age or over ? Students must have completed an equivalent of year 10

Course Structure

This program has been designed to be delivered as workshops with practical restaurant sessions. Some assessment activities will be completed in the class room workshops and restaurant training. In addition, students will be required to participate in industry placement. In a highly supportive environment, the Trainer will teach students theory and practical sessions. Activities include: ? Group discussions ? Case studies / scenarios ? Role plays ? Industry placement ? Practical assessments / restaurant activities ? Workplace examples RPL is also offered to all students as part of the process. For each unit, students are provided with training manuals, which include all materials used in the training sessions, required assess- ment materials and additional reading and reference materials.

Course Units/Subjects

Career Opportunities

Possible job titles include: ? Espresso coffee machine operator ? Food and beverage attendant ?Front desk receptionist ?Front office assistant ?Function attendant ?Function host ?Gaming attendant ?Guest service agent ?Housekeeper ?Restaurant host ?Senior bar attendant ?Waiter

Government Assistance